Make sure you have the latest version of SparkFX.
https://sparkfxstudio.com/sparkfx
Start SparkFX & Setup Test
- Start SparkFX
- In Resolve start the SparkFX connect script
- Workspace -> Scripts -> SparkFX -> SparkFX Connect
- In the SparkFX connect popup, click the "About" tab and then click the version number button
- This will log connections attempts for the next 60 seconds.
Reproduce the Connection Error
- Switch to the SparkFX window
- Try a feature, Spell Check, Text Edit, Timeline Info...
- Wait for the error message to appear
Resolve Console Debug Information (send to us)
- In Resolve, click the workspace menu and then console
- Send us the text output from the console
SparkFX Debug Information (send to us)
- In SparkFX, click the gear icon
- Click the "debug" under the save button
- Send us the text from the debug log